All the latest news from NoteMachine

Old £5 notes are no longer legal tender


The old £5 note is no longer legal tender. As you may be aware the new £5 Polymer note came into circulation on the 13th September 2016. This is the start of all the bank notes changing to Polymer with the £10 note coming into circulation in September this year. If you still have your old £5 note there’s no need to worry as you can change them to the new Polymer note in your bank or building society. If you are still having trouble changing you old £5 note The Bank of England website stated, “If your bank, building society or Post Office is not willing to accept these notes they can be exchanged with the Bank of England in London by post or in person”. If you would like more information on polymer notes, please visit the following websites:

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National Convenience Show (NCS)


Join us in the National Convenience show (NCS) on the 24th – 26th April in Birmingham. You will see our exhibition stand displaying our NoteMachine ATM’s and our foreign exchange company eurochange.

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No. 80 in the Sunday Times BDO profit Track 100


Notemachine has been placed at No 80 in the 18th annual Sunday Times BDO Profit Track 100, which will be published in the Business section.

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Customer Service Survey Winner March 2017


Congratulations to the winner of the Customer Service Survey prize draw Mr Bismillah from Pheonix Filling Station Bradford. Thank you to all our customers for taking the time to complete the survey we look forward to hearing your feedback in the November survey. Until then if you have any problems please contact our customer service centre on 0800 068 9368.

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eurochange wins Travel Money Provider of the Year


NoteMachine’s foreign exchange provider eurochange were awarded the ‘Travel Money Provider of the Year’ award at the 2016 MoneyAge Awards, held on Thursday 13th October at the Millennium Hotel, London Mayfair. The MoneyAge Awards were launched to celebrate excellence, professionalism and innovation in the hugely competitive but critically important personal finance space. Honouring the banks, building societies, savings and investment providers, mortgage companies and personal finance specialists that have proved themselves ahead of the game in the field of consumer finance with their product provision, innovation, focus on value and customer service. The awards are open to any financial services provider which serves consumers in the UK. On the evening there were 21 awards announced, with eurochange shortlisted for two awards – ‘Travel Money Provider of the Year’ and ‘Money Transfer Provider of the Year’. Entries were judged by an independent panel of highly experienced judges spanning the various fields of personal finance, and we received a special mention as a ‘standout entry’ upon receiving the award for ‘Travel Money Provider of the Year’. Eurochange provide a comprehensive range of travel currencies to individuals and businesses as well as an international payments service allowing money to be sent overseas via the same banking systems that high street banks use. Praised for delivering fair value pricing, convenient locations and expert staff, Eurochange were established in 1975 and now handle over two million customer transactions each year. They select their products and services for their customers based on value, security and reliability. The award is just one of many recent positives for eurochange, which includes being acquired by NoteMachine, a major UK ATM provider, towards the end of 2014, expansion of their branch network into Scotland and Wales and the opening of a new Head Office in Hertfordshire. Since 2014 rapid expansion of the branch network has seen on average 30 new branches open per year to now total over 135 branches on High Streets and in Shopping Centres across the UK. Upon winning the award, Giles Custerson, Managing Director at Eurochange said: “It’s a great privilege and honour to win the MoneyAge Travel Money Provider of the Year award. It represents the hard work of our staff across all of our branches and in our Head Office offering a quick, reliable, cost effective and efficient travel money service. Our unique services such as immediate Click & Collect process, the fastest in the industry, highlight our desire to offer customers the very best service, convenience and value”.

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Customer Service Survey Winner


Congratulations to the winner of the Customer Service Survey prize draw Mr Akbar from T&A Stores Cardiff. Thank you to all our customers for taking the time to complete the survey we look forward to hearing your feedback in the November survey. Until then if you have any problems please contact our customer service centre on 0800 068 9368.

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Polymer is coming


Polymer is coming – How will this affect my cash machine? As you may be aware the new Polymer Bank notes are coming. According to the Bank of England – “Polymer banknotes are cleaner, more secure, and more durable than paper banknotes. They will provide enhanced counterfeit resilience, and increase the quality of banknotes in circulation.” On the 13th September 2016 the new £5 note will be in circulation. This will not affect your cash machine. £10 note will be issued in the summer of 2017 – NoteMachine will contact you early next year with a step-by-step guide on the implementation of the new £10 note. £20 note will be issued by 2020 – When the Bank of England confirms the launch date, we will be in contact. There is no need to worry as NoteMachine are here to assist you through this process. If you would like more information on polymer notes, please visit the following websites: or

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NoteMachine Germany Sales Team


Daniela Mohr, who played a successful role in the sales team of NoteMachine Deutschland GmbH for many years, takes over the position of Team Leader Sales from August 1st, 2016 onward. Daniela Mohr is the person of contact for issues related to our sales activities. Simon Austin the European Development Director for NoteMachine Group, will oversee the development of our National and International Accounts business in Germany. Together with the Managing Director, Bernd Romswinkel, Simon will develop a strengthened resource to build a much larger business in Germany.

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Impressive Growth across the NoteMachine Group


LONDON—April 14, 2016—Financial year 2015 (FY15, ending 30th June 2015) was another strong year for the NoteMachine Group with EBITDA up £8.6 million reaching a total £24.2 million, an increase of 54.4% on the prior year following the acquisition of foreign exchange partner eurochange Ltd. Bolstered by further ATM growth in the free-to-use (FTU) through-the-wall (TTW) market, with significant contracts secured and further uptake from independent retailers. NoteMachine Group has sustained a compound annual growth rate of 31.5% since Corsair Capital’s ownership of the business in 2012 and continues the rate of growth through calendar 2016. Peter McNamara, Chief Executive Officer and Founder, stated, “NoteMachine expects its business momentum to continue to build and for 2016 to be another strong year of growth. This momentum reflects the strengths and expanse of the NoteMachine platform following the successful acquisitions of leading Financial Institutions branch ATM estates, further building NoteMachine’s position as the market choice for both consumers and financial institutions. The growth and success of NoteMachine is a product of the industry leading expertise of the managerial team and the strategic value added to the business through its relationship with Corsair Capital as its core investor.” Raja Hadji-Touma, Partner, Corsair Capital, noted, “NoteMachine’s continued strong results reflect the excellent job performed by our management team and the growing appetite from financial institutions and merchants for the company’s services. We are pleased that Corsair Capital is able to help NoteMachine grow by contributing its expertise of the financial services market and by providing access to our network of relationships. We remain very excited by the prospects and vision for the business”

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