All the latest news from NoteMachine

NoteMachine calls on regulatory authorities to reverse link interchange cuts


NOTEMACHINE CALLS ON REGULATORY AUTHORITIES TO REVERSE LINK INTERCHANGE CUTS Which? research shows urgency of action to protect free access to cash. NoteMachine has today welcomed the publication of Which?’s research into the threat posed to the UK’s free access to cash network. The reduction of the LINK interchange fee has put extraordinary pressure on independent ATM operators, making many free-to-use ATMs economically unviable. NoteMachine has fought to operate on a free-to-use basis, even in the face of rising commercial pressure on its network. Unless urgent action is taken to reverse the interchange fee reductions of the last year, NoteMachine will be forced to revaluate the commercial viability of maintaining widespread free-to-use cash machines. A decision will soon need to be made on whether NoteMachine can continue to operate on its free-to-use model, which could mean thousands of ATMs are forced to charge for withdrawals. NoteMachine believes that the regulatory authorities must intervene to avert disaster. Regulators must make LINK address the consequences of its previous actions, cancel the third planned reduction of the interchange fee and reverse the previous reductions. Any further drift along the current slippery slope will ensure the effective ending of free access to cash, which, as this report makes clear, is vital to millions of consumers throughout the UK, and both the most vulnerable and isolated in society and as well as the majority of consumers that need to budget carefully. Peter McNamara, Chief Executive of NoteMachine, said: “The research from Which? very effectively illustrates the grave situation facing the UK’s free access-to-cash network. The reductions in the interchange fee have forced ATM operators to reconsider the economic and commercial sustainability of maintaining a free-to-use network. This is not about marginal shifts in the amount of income derived by ATM operators from each transaction. The whole LINK system is now under severe threat from a toxic combination of wholesale bank branch closures, the unavoidable shift of many free-to-use machines to a charging model, and the mothballing of low volume machines which are no longer economically viable under the charging regime. The impact on consumers is already severe, and demonstrated in a decline of approximately 10% in the number of free ATMs over the period since the interchange cuts were introduced. This in turn has significantly increased the cost to independent operators of fulfilling each individual transaction, creating a vicious circle which is forcing many operators to close machines or move them to a charging model. As yet, we have not done the same – NoteMachine has always operated a free-to-use model wherever possible and we believe very strongly that ATM cash is a public utility which should be preserved as free-to-use for the benefit of the millions of consumers who have to depend on cash, both as a budgeting mechanism and for their day-to-day transactions. All regulators, market participants and financial commentators agree on this basic principle. However, unless urgent action is taken to reduce the pressure on ATM operators by reversing the interchange fee reductions, NoteMachine will be forced to begin converting ATMs to surcharging. This is a dilemma we have been grappling with for some time and are extremely reluctant to make such a decision. But the current situation, which we also argue is the direct result of actions which fundamentally contravene existing competition law, cannot be allowed to continue. If it does, the whole system will collapse. This Which? research highlights the importance placed on free access to cash for all consumers and especially for vulnerable and isolated people, and it is NoteMachine’s hope that the regulatory authorities, who have so far stood by and allowed LINK to create this problem, will now take notice”.

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Customer survey winner January 2019


Congratulations to the winner of our customer survey at Yaawin Global Supermarket in Bournemouth. Our next customer will be in 6 months. Please fill out your next survey for the chance to win £100 M&S vouchers! Thank you to all of our customers for participating! If you have any queries please call us on: 0800 068 9368

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eurochange top of the league table


Visit the BBC website to check out the difference in currency fees.

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NM Money branch opened in Brent Cross


NM Money, the newest member of the NoteMachine Group, has declared the doors to their first branch officially open. Located in the Brent Cross Shopping Centre, NM Money’s inaugural branch offers customers a wide variety of mortgage, insurance, and travel money services. Peter McNamara, NoteMachine Group CEO and founder, commented “We had one clear aim for NM Money: to provide a better value, more transparent, financial service to all customers with great advice from a highly skilled team. We’re pleased to say we’re on the way!” As well as fee-free mortgage advice for first-time buyers, remortgagers and the buy-to-let market, NM Money offers Home and Life Insurance advice, plus an expert foreign exchange service with over 50 currencies available in-store.

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Our new processing platform


NoteMachine, one of Europe’s leading ATM providers, has successfully implemented a new, state-of-the art business platform to increase the efficiency of processing financial transactions in-house. The new platform, called Authentic, has successfully processed over 2 million transactions per day and over 50 transactions per second in the busiest periods. This increase in output – and control – has already enabled NoteMachine to support new machine types for a number of financial institution customers. Nigel Constable, Managing Director of NoteMachine Technologies, who is responsible for the implementation and development of Authentic, said “We’re delighted with how well Authentic performs. In March, for example, it processed over 42 million transactions, delivering substantial cost savings. It now takes care of over 90% of our total transactions.” With development ongoing, Authentic will also be used to drive NoteMachine’s ATM estate throughout Europe, handling over £25 billion in cash transactions every year.

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Visit our stand at the National Convenience show


Visit our stand today! We are located in Hall 1 at stand E40.

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Under a week to go for the NCS


Our stand will be located at Hall 1 – E40. We will be displaying our through the wall cash machine and video surrounds. If you have any questions about cash machines and their benefits; our representatives will be happy to answer them on our stand. If you would like to speak to one of our advisers today then please call – 0800 068 9368.

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NoteMachine goes to the Netherlands


NoteMachine, the number one independent ATM business in Europe, has teamed up with Euro Garages to provide cash machines in their locations throughout the Netherlands. “We’re delighted to extend our partnership with Euro Garages beyond the UK.” said Peter McNamara, NoteMachine Group CEO and founder. “We look forward to providing Dutch customers with a reliable service that provides easy access to their cash whenever they need it.” Working with Euro Garages since 2011, NoteMachine currently manage ATMs at 342 UK locations. Llyas Munchi, Commercial Director of Euro Garages, added “The NoteMachine name fits in with all the other premium brands we offer on our sites. Extending our agreement with them means we can offer yet another useful service to even more of our customers.” NoteMachine’s ATMs can be found in many locations including supermarkets, convenience stores and roadside service stations dispensing approximately £10billion cash every year throughout Europe.

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NoteMachine ATMs expanding in Croatia


Leading independent ATM business, NoteMachine, is increasing the number of their ATMs throughout Croatia. With 21 cash machines successfully installed in the country during 2017, NoteMachine plans to have a total of 100 ATMs fully operational by the end of this year. Simon Austin, NoteMachine European Development Director, explained “Increasing the number of Note Machine ATMs in Croatia was the natural next step for us. As a fantastic holiday destination that’s growing in popularity, we wanted to ensure our customers continue to have easy access to their cash.” Peter McNamara, NoteMachine Group CEO and founder, added “2018 is an exciting year for NoteMachine. Increasing our presence in Croatia is another step toward providing European customers with a cash-access service they can rely on.” NoteMachine specialises in Through-The-Wall, Fully-Managed and Self-Fill ATMs that dispense approximately £10billion cash every year throughout Europe.

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