Our operational infrastructure allows us to offer an end to end solution for any organisation that runs an ATM network but doesn't necessarily want the costs associated with doing so or has the resources and level of expertise needed to run an ATM network effectively.
Installing, operating and maintaining a network of ATMs is a resource intensive business and most organisations, particularly in today's difficult business environment, do not have the means to do so effectively.
As part of our service offering, NoteMachine does not use third party suppliers where the risk of loss of control is high. Everything from site selection and surveying, installation, service and maintenance and a 24 hour customer service centre are fully integrated parts to the NoteMachine operation. Uniquely within this market we also run our own cash in transit business, presently supplying cash to a large proportion of our estate in the UK. This allows us to deliver cash utilisation levels of 80% and sub 1% cash outs.
Whether you have an existing ATM estate or want to deploy a new estate, NoteMachine can offer a suite of services which include:
• TTW/Lobby site selection and surveying
• Deployment and installation
• First and second line service and maintenance
• ATM monitoring and fault diagnosis
• 24/7 364 day customer service centre to remotely monitor ATMs and take customer calls
• Cash forecasting and monitoring
• Just in time cash replenishment system with programme optimised routes for CIT vans
• Cencon management
• ATM network management
• Bespoke management information and reporting
• Fulltime security management
