"We have now been supplied with ATMs by NoteMachine for some 6 months, during which time we have seen increases in our transaction levels where ATMs from other suppliers’ machines have been replaced and quickly growing, significant transaction levels where completely new installations have taken place.
From day one we have been extremely happy with the level of service we have received from both the customer service centre team and our account manager – nothing has ever been too much trouble, installation problems have been practically and quickly solved and the company always does precisely what it says it will do.
This has not been the case with all other ATM providers in the past and present, and is an extremely refreshing change. As such we would have no hesitation in recommending NoteMachine as an ATM supplier to anyone within the retail convenience sector."
Lawrence Hunt & Co Ltd – Spar
“Cineworld have worked with NoteMachine for almost three years, and they have always proven to be a pleasant and efficient supplier. We have minimal issues that are dealt with swiftly by an experienced account manager.”
Cineworld
"I have been working with NoteMachine now for over a year, having taken over the management of the ATM machine contract for Earls Court & Olympia Exhibition Centres. The nature of the industry and business probably results in us being one of NoteMachine's more challenging clients.
There are many occasions where we have had to alter machine cash refills or removal/installation schedules. Every last minute request is handled in a very satisfactory friendly and professional manner. NoteMachine have also proven to be very proactive in constantly looking at new initiatives to improve the service they deliver to us for all aspects of the operation."
Paul Field - Earls Court & Olympia Venues
“Having a fully managed ATM from NoteMachine, including cash replenishment which is not available from any other supplier has greatly improved the service levels our units previously received from alternative suppliers.
Having changed to NoteMachine, their consistently good service standards have meant a vast improvement in uptime, allowing our customers to withdraw funds which have enabled them to extend and enjoy the length of time within our venues.”
Luminar Leisure
“Bourne Leisure has seen an improved service year-on-year and downtime for the cash machines reduced significantly. Our Account Manager has done a terrific job in making the effort to understand our business requirements which can differ considerably per location within the Bourne Leisure estate.”
Bourne Leisure
